Global FM develops its business plan and makes progress on the International Hot Topics for the FM profession

May 2007

Brussels, May 27, 2007

Global FM (The Global Facility Management Association) (- held its fourth Board
meeting on May 8, 2007 in Sydney, Australia. The Board initiated the Strategy Map and
Balance Scorecard for Global FM by identifying an objective for each of the Balanced
Scorecard’s four perspectives

• Stakeholders’ Perspective - to deliver its stated vision and mission by providing
  tangible outcomes that demonstrate value commensurate with the expectations of
  all its stakeholders.
• Learning and Growth Perspective - to foster and encourage the formation and
  sharing of information and knowledge that furthers the evolution and
  understanding of FM.
• Internal Perspective – to establish Global FM as a self-governing body through
  transparent processes and procedures that helps it achieve and communicate its
  vision and mission.
• Financial Perspective – to achieve a fully funded financial position that ensures a
  sustainable organization.

The Board made significant progress on identifying the Global FM “Hot Topics” - six
strategic issues common to the global facility management community –

• Education & Training.
• Sustainability.
• FM now & in the future - the challenges.
• Economy & Culture across borders.
• Innovation.
• Risk Management.

Global FM is developing position statements focusing on each of these topics that
advances understanding and provides solutions for the benefit of the global facility
management profession.

Stan Mitchell, Chairman of Global FM, stated: “The establishment of the Strategy Map
and Balance Scorecard for Global FM – which is similar to a business plan - and the
continued work on the Hot Topics are fundamental steps forward for Global FM to
establish itself as the voice of the FM profession at the global level, to engage with the
different stakeholders in the FM profession and to continuously enhance the international
understanding of FM issues.”

Alongside the Board meeting, held immediately prior to Ideaction 2007 - the National
Conference of the Facility Management Association of Australia, Global FM also held an
International Workshop gathering representatives from academia, other associations,
suppliers and the FM profession. The Workshop aimed at validating the mission

Global FM Press Release – May 2007
statements for each hot topic, and discussed the current and future needs of the FM
profession and the role of Global FM.

Mitchell continued: “Global FM is currently discussing collaboration with several global
and national FM stakeholders. We are confident that as soon as new members - under the
different membership categories - are on board the increase in networking opportunities
and knowledge sharing intrinsic to Global FM will make a significant difference to the
profession.”

NOTE FOR EDITORS:
The Global FM vision is to create the worldwide community of organizations that
provides leadership in Facilities Management.

The Mission Statement of Global FM is – by using one voice – to collaborate on the
development and means to promote the strategic value of Facilities Management.

For further information, please contact the following:
Stan Mitchell, Chairman: stan.mitchell@keyfm.co.uk
Marie Teresa Scardigli, Secretary globalfm@kelleneurope.com

Global FM is an International not for profit Organisation registered in Brussels, Belgium.
It represents the worldwide community of organisations that provides leadership in
facilities management.

Global FM Registered Office:
Global Facility Management Association
Avenue Marcel Thiry 204
1200 Brussels
Belgium
Tel + 32 2 774 91 48
Fax: + 32 2 774 96 90
globalfm@kelleneurope.com